Returns
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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. Please include your order number to expedite the refund process.
To start a return, you can contact us at info@uhurunaturals.com. Please note that returns will need to be sent to the following address:
950 Taylor Station Rd, Suite P
Gahanna, Ohio. 43230
You can always contact us for any return questions at info@uhurunaturals.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we've received your return. You’ll be automatically refunded on your original payment method within 5-7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 7 business days have passed since we've received your return, please contact us at info@uhurunaturals.com.